What is a good technique to use when trying to determine if a customer is intoxicated?

One effective technique to determine if a customer is intoxicated is to observe their behavior and physical symptoms. This can include looking for signs such as slurred speech, unsteady movements, bloodshot eyes, strong odors of alcohol, and impaired coordination. It is also helpful to listen to the customer's speech patterns, as intoxicated individuals may have difficulty forming coherent sentences or maintaining a conversation. Additionally, paying attention to the customer's level of awareness and responsiveness can also provide clues about their intoxication level.

Another technique is to engage in conversation with the customer and ask subtle questions about their consumption of alcohol. This can help gauge their level of awareness and memory, as well as their ability to accurately recall how much they have had to drink. It is important to approach this conversation in a non-confrontational and non-judgmental manner to ensure that the customer feels comfortable disclosing information about their alcohol consumption.

Overall, using a combination of observation, communication, and judgment can help effectively determine if a customer is intoxicated and take appropriate actions to ensure their safety and the safety of others.